A New Angle on the iPad
January 31st, 2010The Apple iPad has an IPS screen, which apparently stands for Wide Viewing Angle. Take that away and the device becomes less interesting.
Here’s a scenario, based on many true stories:
The family is gathered in the kitchen talking about what movie they want to watch that evening. “What about Up“, suggests Stephanie. Her mother and father—as always—are out of touch and haven’t heard of it. Their daughter rolls her eyes, pulls out her iPod Touch and seconds later the trailer is ready to roll. She hands the iPod to her mother.
Father wants to watch too.
And he can. But to see properly, he has to get so close to his wife that they’re practically making love (in the kitchen; in front of their daughter; which is bad form). The iPhone and iPod Touch screens are not built to be viewed by more than one person at a time. They are too small to stand back from. And with more than one person it is impossible to look at head-on, so the image starts to distort.
I see similar scenarios all the time with people trying to share something on the screen of their mobile phones (and even laptops). Usually what happens is everyone takes turns looking. With a single photograph this isn’t terrible. With videos or several photographs, usually people tire of waiting their turn.
The iPad has a larger screen than a mobile phone of course, which means it can be put down and everyone can watch from further away. But this is a device designed for holding more than one for putting down and standing back from, and that means a wider viewing angle is crucial.
Here’s another scenario:
Grandma is visiting and wants to see some photographs of the grandchildren. Her daughter picks up the iPad from the coffee table (it’s always on standby and ready to go), taps to photographs and opens up an album. Even though she has technophobia and even has trouble operating her new television, Grandma knows how to swipe-gesture to the next picture.
Her granddaughter sits beside her answering “who’s that” type questions and can see because the viewing angle on this screen allows her to without being grandma-kiss-close. Meanwhile, Grandpa is sitting in the armchair opposite; busy resting his eyes.
Grandma starts laughing at something in one of the photographs and Grandpa stirs, coughs and grunts out a “Woz’that?”. Grandma flips over the photograph for him to see. The iPad is now upside down, but the photograph is not because Apple have thought to automatically flip it.
Would the iPad be better and more ’social’ if it had a camera for Skype video calls? Yeah, sure. But most companies would have added that feature and forgot about getting the important details right. Maybe they put in a cheaper screen that looks great but can’t be viewed at an angle. Or perhaps they pick the expensive screen but then don’t think about flipping the photograph. The other company has added more features, but they are a little frustrating to use.
The iPad is the ultimate social device for a very different reason. Yes, it will handle the Facebook stuff and whatever other social network. But this will be social for people who are in the same physical location too. It will be passed back and forth, held up so others can see from across the room, even operated together.
Social without the internet? Yeah, Apple haven’t forgotten about real life. They’re not led by trying to build new innovative devices, with tonnes of features and taking advantage of the latest trends in social networks. They think how the masses could use it and then they obsess over making that experience great. They think through hundreds of scenarios and make sure their technology supports how people behave. Their goal is to make the technology disappear. Far too many tech companies want to make the technology as obvious as possible.
Like every other company, Apple has to make compromises. But they choose a different set of compromises to everyone else. The camera will come later because the camera makes sense to the masses. But it isn’t their priority. Other features won’t get added at all, because Apple have decided it doesn’t fit any experience that an ordinary person would desire.
This frustrates a lot of people. Some of those frustrated people go to Microsoft, Google, Sony, Nokia, Samsung, Asus or wherever. Some, like me, live with it because we like stuff that works really well, hate technology that gets in your way and are willing to follow the Apple vision. And many people don’t have any idea what they want and just enjoy the advantages of the products.
This is what makes Apple a leader.
Yet so many of the vocal people on the Internet tried to predict what Apple would produce. Things that they want. Things that they want NOW! They shout ‘FAIL’ when Apple doesn’t do what they want. For some what they think they want.
These people dream like Microsoft. Or Nokia. Or Sony.
Well Apple doesn’t invent for the vocal minority geek brigade. They don’t feed off the buzz; they create it. They try to change the world by inventing for the masses.
If you want to judge the iPad, you have to judge it from the right angle. Not on its ports, or cameras, or command lines or features or lack of. With Apple people come first, not technology.
Sometimes they fail there too. They just succeed more than most because they try so hard.